"Just received my online order of black spinal earrings! Just have to say what a wonderful surprise with the packaging, the scented Jo Malone card, how gorgeous! And the handwritten card! What a delightful experience from beginning to end! The earrings are just gorgeous! I'm blown away with this level of customer service! Thank you."
Debbie Spice
"I just wanted to let you know how happy I am with my purchase and the service you provided. I love to support NZ designers and shop around a bit. Your speed of contact, delivery and presentation of your products is exceptional. Just love the special touches of the handwritten note and the perfume on the packaging!"
Penelope Dunn
"First, I don't think I have EVER received an online order that has been so thoughtfully & beautifully presented. From the gift bag, to the tissue paper, the scent and the actual bag the bracelet was in - just gobsmacked. I felt like a kid at Christmas. It was an experience unwrapping it all! The thing that struck me most was the personalised thankyou card and the thankyou written at the top of the invoice. Little touches that have made my day...
"(cont...) as a consumer purchasing online. So, thank YOU team, at Silk and Steel. I will be coming back for more and spreading the word about your wonderful products and service."
Rebecca Cross
"I have just received my my Divine Necklace and wanted to say thanks so much for the hand written card and beautiful wrapping with its perfume card that it came with. Simply wonderful. A joy to shop online. There was super quick post oh and I love love love my new necklace. 10 out of 10, great business will definitely shop with you again."
